Testking cisco 640-721
Vendor: cisco
Exam Code: 640-721
Exam Name: Implementing Cisco Unified Wireless Networking Essentials (IUWNE)(CCNA )
cisco 640-721 value pack
640-721 Q & A with Explanations + 640-721 Study Guide + 640-721 Preparation Labs
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QUESTION 1:
Select the one key feature of accurate call duration tracking.
A. provides complete call accounting solution to customer
B. provides call routing of calls to correct agents
C. gives user duration of calls in e-mail
D. provides customers with accurate charge-back billing data
Answer: D
QUESTION 2:
To what type of customers should you present Cisco CRM Communications Connector?
Select two.
A. large Enterprise customers with hundres of users
B. small and medium business up to 100 users
C. small office, home office (SOHO) business with less than 5 users
D. Enterprise customers with branch locations up to 100
Answer: B, D
QUESTION 3:
Which types of customers are good candidates for Cisco CRM Communications Connector
integration? Select two.
A. customers who use Microsoft CRM
B. customers who use all Unix Servers
C. customers with Cisco IP Communications deployed
D. customers who do not need new telephony solutions
Answer: A, C
QUESTION 4:
Select the ideal type of customers the benefit from use of Cisco CRM Communications
Connector solution?
A. a customer who has Microsoft Exchange or Windows Server already deployed
B. a customer using IBM Lotus Notes for e-m ail
C. customer who has invested in a non Microsft CRM Solution
D. a customer who does not use computers or technology
Answer: A
QUESTION 5:
What function is provided by the feature click to dial?
A. auto-dials calls using XML feature on Cisco IP phones
B. listens to e-mail using Microsfot Outlook
C. can auto-dial a phone call using a mouse from within a contact record
D. auto-creates new contact records
Answer: C
Testking 640-721
Questions and Answers : 335 Q&As
Updated: 2008-12-05
Price: $99.99
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