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Testking cisco 642-446

Vendor: cisco
Exam Code: 642-446
Exam Name: Implementing Cisco Unified Communications IP Telephony Part 1 (CIPT2 v6.0) (CCVP )
cisco 642-446 value pack
642-446 Q & A with Explanations + 642-446 Study Guide + 642-446 Preparation Labs

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Question: 6
Where are CTI route points added or configured for Cisco Unified Contact Center Express?
A. Cisco Unified CallManager Device Configuration
B. Cisco Unified Contact Center Express Directory Management
C. Cisco Supervisor Desktop
D. Cisco CRS Administration, JTAPI Trigger Creation
E. Cisco Unified Contact Center Express Media Subsystem
Answer: D
Question: 7
What is a benefit of using subflows?
A. Decreases the amount of flows
B. Collects information about callers to agents
C. Creates a framework for CRS Server status reporting
D. Decreases latency through increased bandwidth on CRS Server
E. Provides more efficient management of flows that are called by multiple other flows
Answer: E
Question: 8
What formula do you use to calculate the number of Voice Gateway ports?
A. Erlang A
B. Erlang B
C. Erlang C
D. IVR ports + agent phones
Answer: B
Question: 9
Which configuration object can have skills assigned to it in Cisco Unified Contact Center
Express?
A. Resources
B. Skill Groups
C. Resource Groups
D. Competence levels
Answer: A
Question: 10
When using the Call Subflow step, can variables be shared between the parent (calling) flow and
the subflow?
A. No.
B. Yes.
C. Yes, but they must be manually passed via input and output mapping.
D. Yes, but they must be manually created in both flows and have the same name.
Answer: C

Testking 642-446
Questions and Answers : 125 Q&As
Updated: 2008-12-08
Price: $99.99

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