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CCEA 3.0 MetaFrame® Presentation Server 3.0: Troubleshooting Enterprise : 1y0-252 Exam
Exam Number/Code: 1y0-252
Exam Name: CCEA 3.0 MetaFrame® Presentation Server 3.0: Troubleshooting Enterprise
“CCEA 3.0 MetaFrame® Presentation Server 3.0: Troubleshooting Enterprise “, also known as 1y0-252 exam, is a citrix certification.
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Question: 1
Sandra, the MetaFrame Administrator, has been asked to assess why print jobs from network
printers are so slow.
Sandra knows that one possible cause could be:
A.Auto-creation of printers failed
B.Printers are mapped incorrectly
C.The Print Job Routing policy ismisconfigured
D.The Client printer mapping rule ismisconfigured
Answer: C
Question: 2
A help desk administrator receives several calls from users who complain that they have
degraded performance when multiple sessions of Microsoft Office 2003 applications are open on
their desktops.
The users are accessing published versions of Outlook and Excel. The administrator attempts to
recreate the issue but is unsuccessful. This issue occurred periodically over the last couple of
months but there is no reported resolution.
What are the first two steps in troubleshooting this issue? (Choose two.)
A.Create an action plan
B.Investigate the time line
C.Check the baseline information
D.Determine the scope of the issue
Answer: B, D
Question: 3
Users in the Company.com Sydney office complain that they are unable to print to network
printers which they normally access. The print server, which is on the LAN, is still up and running.
No new printers or drivers have been added to the environment.
The Citrix Connection Configuration utility has the client settings configured so that client printers
are connected at logon. Windows client printer mapping as well as Client LPT mapping are
enabled. On the domain controller, user accounts are configured to connect to client printers at
logon. The correct printer drivers are installed. Naming conventions and mappings are correct.
What is the cause of this problem?
A.Client printers should not be connected at logon.
B.Default settings for printer mapping should be used.
C.MetaFrame Presentation Server Printer Management properties are disabled.
D.The LPT ports have been enabled in the Citrix Connection Configuration utility.
E.A MetaFrame Presentation Server policy has the printing virtual channel disabled.
Answer: E
Question: 4
Which three symptoms indicate failure of the Web Interface? (Choose three.)
A.Printer mappings are not holding in Web Interface sessions.
B.Users are unable to authenticate on the Web Interface Login page.
C.Printing from applications accessed through Web Interface is failing.
D.Applications are not enumerating after logging on to the Web Interface.
E.Users are unable to launch applications in a Web Interface environment.
Answer: B, D, E
Question: 5
Nina is the acting MetaFrame Administrator Company.com. She received multiple calls from
users this morning reporting that they could not launch Microsoft Word using Program
Neighborhood. These users were able to launch the applications the day before and this is the
first time they have had this issue. When trying to connect to the published application, users
receive an error message that states “WINWORD.EXE failed to start. The Citrix server is unable
to process your request to start this published application at this time. Please try again later.” This
error usually occurs a few minutes after the user has logged onto the network.
Users access their applications though Program Neighborhood using the MetaFrame
Presentation Server Client for Win32. In the environment, load evaluators are enabled that
include an Application User Load rule which limits connections to applications after the load level
is full. Users have limited ability to launch applications based on the number of required licenses
per launch. Logon status is enabled. The Server Operations team has reported that no changed
were made to Active Directory or Windows Server 2003.
What are two possible causes for the issue described? (Choose two.)
A. A.The Citrix Connection Configuration listener settings aremisconfigured.
B. B.The load evaluator settings were altered and are not appropriate for the environment.
C. C.The CMSTART.EXE registry file is corrupt, missing and/or the user is not permitted to
launch it.
D. D.The user or user group does not have permission assigned to access the server where the
applications reside.
Answer: B, C
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